LiveMeeting Conferencing also for Tech Support.

Demo: Microsoft Office Live Meeting

The best I've found to get to the numerous support calls that can inundate the day is to access computers remotely through the web. The number of clients that you or your organization may have will increase not decrease. So the number of small and large computer problems increases along with the customer base. Computer remote support software gives technicians and support specialists the opportunity to get to more problems quicker and easier. Computer remote support software has enabled my company to grow their customer base without having to add additional technicians to support them.

Since we access their computers remotely, we are able to get to more of the computer desktop and server support tickets within the same amount of time or less. Software for desktop remote support has enabled our company to grow faster than before. We can access clients computers to get to their problems without them waiting for a technician to arrive on-site to address the location.

Microsoft LiveMeeting is one of the best tools available for both conferencing and for remote computer access to allow meeting online and for supporting our computer products with having to accrue the charges associated with actually going to a customer or prospective clients office to demonstrate a new product or solution.


Demo: Microsoft Office Live Meeting

http://office.microsoft.com/en-us/livemeeting/HA102403231033.aspx