GA311 Doesn't work on Vista.

OK, 35 dollars isn't exactly a lot of money but it's sorely missed when just thrown away or lost. Take for example the purchase of a brand new shiny network card from a reputable retailer and a reputable manufacturer. Both the retailer adding this in their inventory and stock with it stating on the box Vista capable and the manufacturer printing it there when it DOES NOT WORK.

The Netgear GA311 does not work with Microsoft Vista and Netgear has a special web page setup so people can go and check on products offered to see if they are Vista capable and also download drivers. The GA311 is listed and next to it not a convenient download link but a statement saying the drivers are included in Vista. Yeah Right! All copies except mine I guess. Mabey Netgear had a special magic Vista copy that had their drivers on the DVD...not mine.

Dell was very disappointing regarding this same Vista upgrade. The Dell system is a fairly new Optiplex GX280. A nice system with very good speed. Vista installed but without a network card the desktop is a big nothing. A useless black box with fancy LED lights on it. the integrated NIC of course doesn't work and after hours of trying every driver available from the manufacture because of course Dell had absolutely nothing on their web site for this desktop in regards to network card drivers - how lame. This is one of the reasons I prefer HP desktops over Dell's. Everyone in tech support knows that HP is great at providing support for their products especially in the form of drivers.

Supporting Technology with Technology

PC remote support software is even more in demand now with the release of Vista and with DST updates required in nearly every office across the country (except Arizona of course). Provide online remote support to your customers or users anywhere around the world. All they need for remote support is a working computer and an Internet connection. PC remote support software doesn't have to cost an arm and a leg. Don't bust your budget by getting one of those over-bloated boutique brands of computer support software. Get the affordable flavor and keep you money in your own pocket.